Cademy changelog

Email Time Zone Update

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We've updated our booking confirmation and reminder emails to prevent time zone confusion. Now, all course times are clearly labeled with "GMT (UK Time)." For example, a course starting at 12:00 will show as "12:00 GMT (UK Time)" in your email, ensuring clarity across all time zones.


Cademy Calendar Embeds Feature Update!

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We are excited to announce the release of Calendar Embeds! You can now easily embed a calendar of your upcoming events and courses directly into your website with Cademy. You can see an example here. If you need help setting up embeds on your website, please don't hesitate to book a call with one of our developers here. This has been one of our most requested features and we are very happy to finally bring it to you.


Sync your Google Calendar & Outlook Calendars with Cademy

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We are excited to announce the release of Calendar Sync! You can now easily integrate your Google or Outlook Calendar with Cademy. This allows you to offer booking options based on your real-time availability, as well as sync your scheduled course dates into your calendar for simpler admin.

Take Bookings Based On Your Calendar Availability

When you set up a new listing, you can now set the service to accept bookings based on your calendar availability. This is ideal for coaching, private tuition, 1-to-1 training, consulting, and so much more! When customers book, they will only be able to see and select dates & times available in your calendar. Learn more.

Sync Your Scheduled Events

For courses and events scheduled in advance, you can use the calendar sync to see all dates from Cademy directly in your calendar. For pre-scheduled events, we will even show the number of spaces booked and the remaining spaces left on each calendar occurrence. Learn more.


Unverified Review Badge

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Now, reviews without a matching course attendance record for the specific provider will be marked as "unverified." This helps distinguish between feedback from verified students and others, ensuring credibility and trust in our review system. Verified badges will continue to highlight authentic student experiences.


🐞 Media Gallery UI Improvement

We've fixed a bug in the media gallery! If you uploaded a file with a really long name without spaces, it made the media selector look odd, and you couldn't access the options menu (…). Now, no matter how long the file name is, the UI will display correctly, and you'll always see the options menu.


🐞 Add-On Descriptions Now Visible at Checkout

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We've resolved an issue where descriptions for course add-ons weren't displayed during the checkout process. Now, when you book a course and reach the "Spaces" step, you'll see all relevant add-on descriptions, ensuring you have all the information needed to make informed decisions about your course enhancements.


πŸš€ Media Picker Update: Pagination, Sorting, and Filtering Options

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We've made our Media Picker better for those with lots of media files. Now, it's easier and faster to find and manage your files thanks to new updates:

  • New Paging Feature: Makes it quicker to browse through files.

  • Sorting Options: Sort media files by date created, date updated, or name.

  • Type Filters: Quickly find files by their type.


Zoom Update: Multiple Accounts Support

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Now, you can link multiple Zoom accounts to your Cademy account, perfect for courses run by different course owners. Additionally, setting up Zoom for your courses is easier. Once you link your Zoom account and assign it to a course, the system automatically generates Zoom links and meetings for all upcoming occurrences. This update simplifies course management, ensuring a seamless experience for both course providers and customers.


Control Over Invoice Reminders

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Now you can easily stop invoice reminders for overdue payments. Just go to Settings > Payments > Invoice Options and switch off the reminders.


πŸ‘Œ Easy Navigation Back to Educator's Website

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For customers using the embedded booking system, we've added a banner at the top of the checkout flow. This banner allows you to easily return to the educator's website at any point, making your experience smoother and more integrated with the educator's platform.


πŸš€ Set Your Course Durations for On-Demand Courses

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Now you can easily set and display the duration of your on-demand courses directly in the "Description" tab. Choose from minutes to weeks - making it clearer for your students.


SCORM

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SCORM is a standardised format to host and share engaging courses. You can use popular course building platforms to create extremely interactive and dynamic courses, and host them on Cademy completely for free. If you already have a library of SCORM courses, you can now make it available on Cademy easier than ever. Learn more


Week Before Reminder Email

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You can now add an additional reminder email 7 days before the course/event takes place. This allows you to give your attendees a nudge or reminder a few days in advance to their booking taking place.


Adding Detailed Descriptions to Course Collections

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Creators can now add detailed descriptions to their course collections to provide more context for their courses.


🌟 Waitlist Management Improvements 🌟

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Now, you can easily convert waitlist entries into bookings and benefit from automated waitlist updates.

  1. Convert Waitlist Entries to Bookings: Transform waitlist entries into confirmed bookings with ease.

  1. Automated Waitlist Updates on Booking: Our system now automatically removes students from the waitlist when they secure their spot in a course.

  2. Waitlist Join Date Visibility: Admins can now see the exact date a student joined the waitlist.

These upgrades are designed to streamline the waitlist process, ensuring a smooth journey from eager learner to active participant.


Embedded Checkout Changes

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On January 8th, we will update our embedded booking system to redirect customers to a separate browser tab when completing their purchase.


Contact Email Updating & Duplicate Merging

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We have made several improvements around contact email management in the system:

  1. Booking updates: You can now easily change the contact or guest on a booking by clicking on their email. A pop-up dialog will appear, allowing you to create or select a different contact to be replaced instead.

  2. Contact email updating: You can also update contact emails more smoothly than before. Previously, if a contact had logged into their account, we restricted your ability to edit their email for security reasons. Now, it just works!

  3. Duplicate merging: When you update a contact's email, if the new email is associated with an existing contact, you will get a prompt to merge the duplicate contacts.


Klarna

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Klarna makes it easier for your customers to "buy now pay later" or spread their purchase cost over multiple instalments. Providing payment flexibility is an excellent method to expand your customer base and enhance conversion rates. Learn more.


Single Sign On

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For our enterprise customers, we are excited to announce that Single Sign On (SSO) is now generally available on all our enterprise plans - making your employees access to Cademy more streamlined and secure.


Google & Facebook Logins

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Users can now effortlessly log in as customers or administrators, thanks to our newly introduced social login feature. Bid farewell to login obstacles, forgotten passwords, email typos, and login-related frustrations.


Select Payment Method By Course

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You can now control which payment methods are available for individual courses. If you wish to enable Klarna or Invoices only for certain courses - now you can! You will find the option when editing a course, under the Settings tab, in the Advanced Settings section.


Better Invoicing and Platform Enhancements πŸŒŸπŸ› οΈ

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New Features 🌟

Invoicing Improvements πŸ“

  • Clearer Checkout Flow: Now displays invoice due dates more transparently during the checkout process.

  • Smarter Due Date Calculation: Ensures invoice due dates cannot fall after the course date.

  • Invoice Details in Emails: Payment request emails now include the invoice due date.

  • Overdue Payment Reminders: Automatic reminder emails are sent when a payment is marked as overdue.

  • Customisable Due Dates: Allows setting of the invoice due date when creating a new booking.

Issues Fixed πŸ”§

  • Resolved access issues for additional guests in blended courses.

  • Fixed contact export issues on iOS devices.

  • Addressed errors related to offer start & end times.

  • Fixed assignment of course owners to newly created courses.

  • Corrected attendee printing errors.

  • Resolved the issue where the button to invite multiple admins would keep loading.

  • Removed the "View Marketplace" option when an educator profile is hidden.

  • Fixed HTML issues when pasting from Word or Outlook.

  • Corrected admin sender name display issues on mobile inboxes.

  • Resolved form auto-populate issues with deleted options.

  • Fixed email attachment carry-over issues between different email templates.

  • Fixed the WYSIWYG (text content box) on iPads.

  • Disabled duplication of system default email templates from Admin > Settings.

Improvements πŸ‘Œ

  • Clarified that Cademy fees don't apply when payment is made outside of Cademy in the admin dashboard.

  • Displayed the full invoice amount in the admin dashboard if the invoice is unpaid or paid outside Cademy.

  • Redirected students to the review compose page after logging in.

  • Improved email code for better deliverability to NHS staff and Outlook emails.

  • Added Olly to authentication pages.

  • Enhanced the "Switch Educator" menu button on mobile devices.

  • Improved the "You Don't Have Access To This Educator" user interface.

  • Changed the image optimisation settings on the Marketplace.

  • Improved the dropdown for long course names in the course selector.

  • Beautified the logout interface.


πŸ” Search Contacts by Phone Number πŸ“ž

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πŸŽ‰ We've added a nifty little feature to make your life easier.

You can now quickly find contacts by their phone number in the Admin app. Just type the number into the search bar in the 'Contacts' section, and you're good to go!


πŸŽ‰ "Price on Enquiry" option for On-Request Courses! 🌟

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We've been listening to your feedback, and we're thrilled to announce new features that make our On-Request courses even more flexible and user-friendly!

πŸ”Ή Most-Requested Features πŸ”Ή
You asked, and we delivered! The most requested features from our course providers were the "Price on Enquiry" and "Show the Customer a Price Range" options. Now, you can set a starting price for internal reference or display a price range to give potential students a better idea of the cost.

πŸ”Ή Custom Duration & Enhanced Delivery MethodsπŸ”Ή
Don't miss out on these fantastic updates! Head over to your Admin Dashboard now to explore the new features.


πŸ’· Earnings on Occurrence Cards

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πŸŽ‰ We're thrilled to introduce a new feature that brings more clarity and convenience to your course dashboard. Now, you can see your earnings directly on occurrence cards!
No more navigating through multiple pages to track your income. With this visual update, your earnings are displayed right where you need them, providing a quick and seamless overview of your financial progress.


Improved Educator Search 🧐

Quick update for you! We've jazzed up our Educator Search feature on the Cademy Marketplace. πŸŽ‰

What's New? πŸ€”

1️⃣ More Visibility for Course Providers:
If a potential student searches for a course topic that isn't currently available on our Marketplace, we'll now suggest a list of course providers (like you!) who offer similar categories. This means more eyes on your courses and a chance for potential students to contact you directly. πŸ’Œ

2️⃣ Search by Course Provider:
Customers can now search specifically for course providers in their area or field of interest. This makes it easier for them to find exactly whatβ€”or whoβ€”they're looking for. 🎯

3️⃣ Enhanced Filtering and Sorting:
We've fine-tuned the filtering and sorting options to make the search experience smoother and more intuitive. πŸ› οΈ

How Does It Work? πŸ› οΈ

The new Educator Search works similarly to our existing Course Search. When a potential student can't find a course they're interested in, we'll automatically suggest a list of course providers with similar categories linked to their profiles. This list will appear right on the Cademy Marketplace, giving you more opportunities to be discovered. 🌐

What Does This Mean for You? 🎯

  • Increased Exposure: Your profile will be more visible, even if you don't offer the exact course a student is searching for.

  • Direct Enquiries: Potential students can contact you directly, offering a chance for more personalised interactions. πŸ’Œ


πŸŽ‰ Show Online Courses on Location Search Result Pages πŸ”

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When students search for courses in specific cities, we've now added a feature that will also display online courses in a dedicated section called "Online Options". This means that even if a student is looking for courses in Edinburgh, for example, they'll also see your online courses as an alternative. This opens up a whole new avenue for your courses to be discovered and booked! 🌍

Why This Matters 🎯

  1. Increased Visibility: Your online courses will now appear in more search results, increasing the chances of enrolment.

  2. Convenience for Students: This feature makes it easier for students to consider online courses as a viable option, especially if they can't find what they're looking for in their local area.

  3. More Opportunities: With your courses appearing in both location-specific and online searches, you're essentially doubling your exposure on our platform.


🌟 Enhanced On-Request Search Results on Cademy Marketplace! 🌟

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We've been listening to your feedback and are thrilled to announce some nifty updates to our Marketplace search results, specifically for on-request courses. πŸ› οΈ

What's New? πŸ†•

1️⃣ Improved Visibility for On-Request Courses

Your on-request courses will now appear more prominently in search results when students filter for "delivery -> in-person" and by city. πŸ™οΈ

2️⃣ Multiple City Support

If your course is available in more than one city, it will appear in searches for any of those cities. Even better, the course card will display the city closest to the student's search query. For instance, if your course is available in both London and Birmingham, and someone searches for courses in Birmingham, the course card will show Birmingham as the location. πŸ—ΊοΈ

3️⃣ UK-Wide & International Courses

If your course can be delivered UK-wide or internationally, it will appear when students filter for "delivery -> in-person" and by any city. These courses will have a label of "In-person, UK wide" on the course card. 🌍

4️⃣ Online Courses

Online on-request courses will now appear when students filter for "delivery ->online". πŸ’»

5️⃣ Improved Sorting by Price

We've fine-tuned the sorting mechanism to ensure that on-request courses are sorted accurately by price, including those with a 'Prices on Enquiry' starting price property. πŸ’·

How Does This Benefit You? πŸŽ‰

  • Increased Visibility: Your courses will be easier to find, which means more enrolments! πŸ“ˆ

  • Flexibility: The new features make it easier for students to find courses that fit their specific needs, be it location or delivery method. πŸ“

  • Better User Experience: These updates make the search process more intuitive and user-friendly for potential students. πŸ€—


πŸ’ͺ Enhanced Search & Simplified Filters on Cademy's Marketplace! πŸ”

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Good news! We've simplified the Delivery Filters on our Marketplace Search to make it easier for students to find your courses. πŸŽ‰

What's Changed?

  • In-Person Filter: Now shows set-date, hybrid, and on-request courses at locations. 🏫

  • Online Filter: Includes set-date, on-request, hybrid, and on-demand courses. πŸ’»

This should make course discovery more straightforward and help more students find you. 🌟


πŸ“£ Sell external on-demand courses on Cademy

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We understand the effort it takes to create an on-demand course, and we don't want you to repeat the process on Cademy if it's already hosted elsewhere. That's why we've introduced the option to mark your course as "hosted externally."

Now, instead of recreating your course on Cademy, you can effortlessly advertise it on our marketplace and provide bespoke instructions to your customers about how and when they can access the course post-purchase.

It's all about making things easier for you and opening up more possibilities for learners to find your course right here on Cademy.


🎯 Select the best keyword for your listings

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Creating a new listing just got more intuitive! Now, you can select the most suitable keyword for your course offering. Pick the right keyword that truly represents your offering, be it a course, event, one-to-one, webinar, or workshop.
Tailor your course to its best advantage with Cademy and maximise your reach!


πŸ”„ Import your Listings from External Platforms

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Our latest feature now allows you to import your course listings from platforms such as Eventbrite, Reed, and more! Simply with a click of a button, we streamline your setup process, letting you get started quicker and easier than ever before, saving both time and effort. Ready to simplify your workflow? Get started here!


πŸ’Ό Claiming your listing on Cademy

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πŸͺͺ Course providers can now claim their profiles on Cademy to gain control over their listings, update their information, promote their courses, reply to reviews, and more.

Learn more in our product docs under "Claiming your listing on Cademy".


✏️ Suggest an Edit for Profiles on Cademy

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Help us improve Cademy profiles by submitting your edit suggestions, supporting a more accurate and engaging platform for all.

Learn more in our product docs under "Suggest an Edit".


🌟 Reviews for Courses and Course Providers

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πŸš€ We are excited to announce the addition of reviews for courses and course providers on Cademy! This new feature will allow customers to provide feedback on their learning experiences, helping future learners make informed decisions and course providers to continuously improve their offerings.
Learn more about Reviews in our product docs.


πŸ“πŸ” Filter by Location and Adjustable Radius in Marketplace

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✨ Discovering the perfect course just got easier with the addition of location filtering and an adjustable radius option in our Marketplace. Users can now narrow down their search by selecting a specific location and defining a search radius to find the most suitable courses nearby.


New Search Bar with Auto-Complete Suggestions

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πŸ”βœ¨ This update makes the process of finding and browsing courses that match your interests smoother and faster. Simply begin typing, and our auto-complete suggestions will help you navigate to the most suitable courses. Happy searching! πŸ˜ƒπŸŽ‰


Link Previews For Cademy Search Results

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We've enhanced the appearance of Cademy links when shared on platforms that generate link previews, such as social media. Now, when you share search results from Cademy, a more visually appealing and representative preview will be generated, making it easier for users to understand the content they're about to view.


Introducing Olly – Cademy's New Mascot!

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Keep an eye out for Olly on our platform, guiding you through your adventures with a hoot and a smile. Let's make education even more enjoyable together with Olly! πŸ¦‰πŸ˜„


Quizzes & Assessments

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You can now create quizzes on your on-demand and blended courses. Simply edit an on-demand or blended course, and in the lesson editor, you will now see a "Quiz" block. Add a quiz to your lesson to assess your student's knowledge right within the Cademy course.

Learn more in our product docs.


Hide Marketplace Profile

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You can hide your profile and courses from the Cademy marketplace by going into your Admin Dashboard, in the Profile page.

Making our profile private will also make sure that all your courses are unpublished from the Cademy marketplace. If your profile is private, any courses you publish, will only be published on your minisite and booking system (i.e. they will not be published on the marketplace).


Profile Tags & Categories

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You can add tags & categories to your educator profile on Cademy. Simply go into the Profile section in the admin dashboard, and find the "Search Details" area.

Learn more about tags & categories in our Product Docs.


Profile Email & Phone numbers

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You can now add a general enquiries email and phone number on your account. The phone number will be shown on your profile page and the email will soon be used as the default recipient on all new enquiries coming from your profile page.


Course Categories & Tags

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Improve the discoverability of your course in the Cademy marketplace with Tags & Categories. In the "Description" tab of any course, you will now see dropdowns to select a Primary Category, Additional Categories and Tags. There are over 2,000 categories and 5,000 system tags to pick from. You can also create and assign your own custom tags. Property categorising and tagging your course is the most important thing you can do to increase your visibility in the Cademy marketplace.

Read more about Tags & Categories in our Product Docs.


Locations

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Adding a location to a course or date is now easier than ever. Instead of typing up the location on every single course, we will now save your addresses into a "Locations" library. When creating new courses or dates, you'll now simply have to pick a location from your library instead of typing it up from scratch.

Read more about the locations update in our Product Docs.


New Marketplace Pricing

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We have announced a new pricing policy for all sales via the Cademy marketplace, effective from March 15th 2023 forward. The new pricing will allow us to expand our marketing campaigns and drive more customers to the courses listed on our marketplace.

Read more about Pricing in our Product Docs.


Sorting inbox by most recent messages

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The admin inbox in Cademy is now sorting conversations by "most recent message". This means that as new messages come into older conversations they will bubble up to the very top of the list, making them much easier to find and respond to.


Memberships in course settings

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You can now add a course to memberships from the Settings tab of any course. Simply edit any of your courses, click on the "Settings" tab and you will see a new section for "Memberships".

Read more about this update in our product docs.


New Cademy Marketplace [Beta]

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We are excited to announce a brand new version of our marketplace. Designed from the ground up with search, speed and discovery in mind.